1. Introduction
At TECHGEN GROVE, we provide shipping services for tech products, hardware, and equipment purchased from us. This policy outlines how we handle shipping, delivery times, and related details.
2. Shipping Areas
We ship to:
- All major cities and towns across Pakistan.
- International shipping may be available upon request—contact us for details and rates.
3. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Custom or large orders may take longer; the estimated processing time will be communicated at the time of purchase.
4. Shipping Methods and Carriers
- We use reliable courier services to ensure timely and safe delivery.
- Shipping options may include standard delivery, express delivery, or pickup from our office.
- Tracking information will be provided once the shipment is dispatched.
5. Shipping Charges
- Shipping charges are calculated based on destination, weight, and size of the package.
- Free shipping may be available for orders above a certain value (to be specified).
6. Delivery Time
- Domestic shipping typically takes 3–7 business days depending on location.
- International shipping times vary based on customs and carrier schedules.
7. Shipping Issues and Lost Packages
- If a package is delayed, damaged, or lost during shipping, contact us immediately at 0300-8102329 or Contactus.techgengrovepvtltd@gmail.com.
- We will work with the courier to resolve the issue and, if necessary, provide a replacement.
8. Address Accuracy
- Customers must provide accurate shipping addresses. TECHGEN GROVE is not responsible for delays or delivery failures due to incorrect or incomplete addresses.
9. Contact Information
For any shipping inquiries, updates, or special requests:
📞 Phone: 0300-8102329
📧 Email: Contactus.techgengrovepvtltd@gmail.com